Welcome back to another installment of Real Weddings Magazine’s Partner Profiles!
This week we highlight the incomparable Heather Reagan from Wine & Roses Hotel. Restaurant. Spa! Not only is Heather one of the coolest, hippest and most fun chicks we know, she’s also a consummate professional — she, along with her team at Wine & Roses, knows how to throw a party… she makes it seem almost effortless! Take it away Heather!
A drawing of Heather by her son Shaye (sooooo cute!).
Wine & Roses Hotel. Restaurant. Spa
Tell us a little about your company? We are the innovative leader in hospitality and culinary excellence. We have 86 guest rooms, an award-winning restaurant, a resort spa that has received honors, and a wedding, meeting and event venue. We have over twenty years of experience in weddings and events. We are driven by passion and commitment to our guests, team, and community.
When did you establish your business? Wine & Roses opened as a bed and breakfast with 11 rooms in 1988, and was expanded in 1997 to include the Garden Ballroom, Wedding Garden and 24 additional guest rooms in 1997.
Since then, we have added a 5,600 square feet state of the art full-service resort spa, an outdoor pool, a well-appointed fitness center, 12 long term stay Signature suites, over 7,000 sq feet of meeting/event space, and now 86 guest rooms.
What sets you apart from your competition? I think several things… Almost all of us who work here live in this community, so we are vested; we see past and future brides and customers at the park with our kids.
We offer an entire experience; we believe in nurturing the human spirit through exquisite food, fine wine, therapeutic spa services, relaxing and well-appointed amenities, distinctive surroundings, and memorable events. We want our guests to truly savor the Wine & Roses experience.
Where do you find inspiration? From my incredible teammates; they are so talented, genuine, passionate and dedicated. They inspire me to be better and do better everyday.
When you opened shop, what was your promise to your customers? This isn’t my shop, but when I took this position, my promise to our customers was to commit to my team — to motivate and celebrate and train them to want to provide the very best service and experience for our customers. I can honestly say that each and every one of them does.
We are not perfect, but they have genuine care and desire in their hearts to want to be the very best for our customers. They truly care about each and every customer they meet and talk to and enjoy the opportunity to provide a one-of-a-kind event that will be remembered for a lifetime.
Do you have any hidden talents? Sadly, I do not have any hidden talents. I always wished I could play the guitar. In my dreams, I am a Rock Star…literally. I have my very own rock and roll band, and we jam!
What’s your favorite local restaurant? The Restaurant at Wine & Roses of course — fresh, seasonal menus- yummy! Alebrejes in Lodi is another favorite — the fresh guacamole made tableside is to die for!
What’s your favorite local charity? So many good ones to choose from — Pink October Fashion Show & Dinner, Boys & Girls Club…to name a couple.
What is your favorite fun thing to do locally? Wine taste at the many Lodi wineries, go to Farmer’s Market in downtown Lodi on Thursday nights during the summer, hang out with my kids at the baseball park, and being on the Delta — doing anything water related; water-skiing, boating, tubing, or dining on the water.
Do you have secret vice or indulgence? What is it? Mexican Food!!
What are you most grateful for in life? My family and friends; having peace in my heart about who I am and what I do on this earth everyday — I have been given an opportunity to make a small difference.
If you were to plan your own wedding, or re-do your wedding, what elements would be most important to you? The people I choose to surround myself with on that day.
What advice would you can give to brides and grooms getting married today? While planning for your wedding is important, it is more important to plan for your marriage.
Photos courtesy of Wine & Roses Hotel. Restaurant. Spa.